Engineering executive who has spent 17 years building software, platforms, and engineering organizations across finance, healthcare, retail, and global consumer brands. These days my job is convincing machines to build the software, while convincing humans this was the plan all along. I teach computers how to listen, think, and help people. I've built things for banks, hospitals, a giant home store, and even a sneaker company!
Designing multi-agent systems that route work to the right specialist agent and tools, with guardrails a regulator would sign off on.
Building a team of robot helpers. Each one is great at one job, and they pass the work to whoever is best at it.
Built GRACE, a HIPAA-compliant voice agent for patient scheduling, with safe escalation, soft handoffs, and evaluation-first releases.
Helpers you can talk to on the phone, like a friendly voice that actually understands what you mean.
From Lowes.com search to patient apps: React, React Native, micro frontends, and cloud-native platforms on Google Cloud.
The buttons and screens you tap, plus the hidden pipes that carry everything to the right place, super fast.
AI governance and compliance built in from day one. Member of the Responsible AI Institute.
Making sure robot helpers are fair, honest, and keep your secrets safe. Good robots follow the rules!
People don't say every thought out loud before answering, and agents shouldn't either. My "thinker-responder" pattern: a fast, cheap System-1 model makes the silent decision (which sub-agent, which tools), then a System-2 LLM writes the reply.
Your brain has a speedy part that decides what to do, and a careful part that does the talking. My robot helpers work the same way. Pick a question and watch!
Demo only. Routing here is keyword-based to illustrate the pattern. Psst: this is a pretend robot, but real ones work a lot like this.
A 20-second break. Bugs are fastest right before a release, naturally.
In computers, a "bug" is a mistake hiding in the code. Tap as many as you can in 20 seconds!
No coding required: I wrote the simulator, you make the calls. Pick the building blocks for a real launch within budget, then see if your design survives contact with users.
Coding means giving a computer step-by-step instructions. Build a program to get Bolt to the star. Plan first, then press Run!
Click a level for the details.
Every job is a new level. Tap one to see what I learned there!
Since 2009, from Java trainee to directorLonger than some of you have been alive!
Engineers, QA, and conversational designersFrom 2 builders to 25 builders
Scheduling, lab results, and billing experiencesMore people said "this helps!"
Projected annual, from 10+ teams at NikeAll around the world
Agentic AI, voice agents in regulated industries, platform strategy, or just a good engineering debate. I'm always up for the conversation.
Ask a grown-up to help you say hi. And remember: the best engineers ask lots of questions!